Applying a longitudinal interpretive multi-case research method to study the employee impact of operations management systems in a micro firm setting. Issue 16 (10th December 2018)

• Record Type: Journal Article
• Authors: Kelliher, Felicity; McAdam, Rodney
• Is Part Of: Production planning & control. Volume 29:Issue 16(2018)
• Page Start: 1321
• Page End: 1331
• Publication Date: 2018-12-10
• Subjects: Micro-firm -- operations management systems -- multi-case research; Production planning -- Periodicals; Production control -- Periodicals; 658.5
• DOI: 10.1080/09537287.2018.1535134
• Languages: English
• ISSNs: 0953-7287

Abstract

Abstract: While many operations management journals are now publishing interpretive studies, there is still a need for more material on how to carry out such work under the interpretive gestalt. By offering a research account of a longitudinal interpretive multi-case study, this paper seeks to contribute to the literary gap in 'how to do it [interpretive research]'. The purpose of this paper is to document a longitudinal operations management study in three micro-firms, where the catalyst for this study is the implementation of an electronic operations management system in each case. The paper chronicles the authors' experience in a four-year multi-case study, and as such provides insight into design, development and execution of longitudinal interpretive operations management research, and the building of a theoretical model. While blueprints are not the purpose of such reflections, they can provide insight and advice to researchers, which is the underlying goal of this paper.