Stakeholder engagement in a non-profit organisation: an issue-based perspective. (2019)

• Record Type: Journal Article
• Authors: Heikkinen, Anna; Kujala, Johanna; Inha, Maria
• Is Part Of: International journal of human resources development and management. Volume 19:Number 1(2019)
• Page Start: 5
• Page End: 20
• Publication Date: 2019
• Subjects: stakeholder theory -- stakeholder engagement -- issue-based approach -- non-profit organisations -- NPOs -- networks -- case study; Human capital -- Periodicals; Labor -- Periodicals; Labor economics -- Periodicals; 331.05
• Languages: English
• ISSNs: 1465-6612

Abstract

The aim of this study is to gain insight into stakeholder engagement in a non-profit network organisation; it contributes to the literature on collaborative and cooperative understanding of stakeholder engagement by presenting an issue-based perspective of a non-profit organisation. The research is conducted as a qualitative case study, and multiple data sources are used to examine stakeholder engagement in the case organisation from two perspectives: 1) stakeholders and stakeholder relationships; 2) the issues and their salience as advocated by the stakeholders. It concludes that non-profit network organisations depend on their stakeholders for various resources. Because the continuation of a non-profit organisation is fully dependent on the support of its stakeholders, it can be viewed as an ultimate stakeholder organisation; here, joint activities create value for all parties involved, and the organisation practically exists through its stakeholders. These conclusions contribute to the stakeholder literature by extending the models to include non-profit organisations.