A conceptual framework for business intelligence critical success factors. (2019)

• Record Type: Journal Article
• Authors: Jahantigh, Farzad Firouzi; Habibi, Arash; Sarafrazi, Azam
• Is Part Of: International journal of business information systems. Volume 30:Number 1(2019)
• Page Start: 109
• Page End: 123
• Publication Date: 2019
• Subjects: business intelligence -- BI -- software maturity -- data integrity -- hardware maturity -- data transparency; Information storage and retrieval systems -- Business -- Periodicals; Business -- Data processing -- Periodicals; Management information systems -- Periodicals; System design -- Periodicals; System analysis -- Periodicals; 651.8
• Languages: English
• ISSNs: 1746-0972

Abstract

From theoretical and practical viewpoints, business intelligence application is considered by scholars and managers in their organisations. Most organisations are seeking to develop their capabilities and to gain a sustainable competitive advantage through business intelligence. Previous studies are mostly descriptive and they have emphasised the importance of business intelligence. This study aims to provide a conceptual framework for the assessment of business intelligence critical success factors in the organisations. The study was a pure research, which was conducted based on scientific research method and a five-year application of business intelligence in different organisations. The scale validity was approved using confirmatory factor analysis. The statistical data was also collected from 78 large and medium-sized companies. In this study, consistent with scientific research method principles, an operational scale is presented for the implementation of business intelligence. The results indicate that a suitable software and hardware platform is one of the most significant technical infrastructures for business intelligence implementation.