Cite
HARVARD Citation
Guerrero, S. et al. (2018). Employees' psychological empowerment and performance: how customer feedback substitutes for leadership. Journal of services marketing. 32 (7), pp. 868-879. [Online].
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Guerrero, S. et al. (2018). Employees' psychological empowerment and performance: how customer feedback substitutes for leadership. Journal of services marketing. 32 (7), pp. 868-879. [Online].