Management of change in telecommunications: a cultural approach. (4th August 2014)

• Record Type: Journal Article
• Authors: Swierczek, Fredric William
• Is Part Of: International journal of technology management. Volume 7:Number 6/7/8(1992)
• Page Start: 409
• Page End: 423
• Publication Date: 2014-08-04
• Subjects: Asian culture -- organisation change -- team building -- telecommunications -- change management -- Asia; Technology -- Management -- Periodicals; 658.4062
• Languages: English
• ISSNs: 0267-5730

Abstract

Telecommunications companies and agencies are subject to continuous changes from external sources in the form of government policies, such as deregulation, privatization or diversiture from new technologies, or public demands for better services. Telecommunication organizations tend to have very reactive cultures. In this paper an approach is suggested for managing change successfully in the organizations which is based on creating a culture of change through participation, involvement and team building. A case study is used and the responses of two different groups of international managers are explored.