Exploring Knowledge Management (KM) issues and KM performance outcomes: empirical evidence from Malaysian Multimedia Super Corridor companies. (1st October 2008)

• Record Type: Journal Article
• Authors: Chong, Siong Choy; Lin, Binshan
• Is Part Of: International journal of technology management. Volume 43:Number 4(2008)
• Page Start: 285
• Page End: 303
• Publication Date: 2008-10-01
• Subjects: benefits -- competitive advantage -- information technology -- IT companies -- knowledge management issues -- KM performance outcomes -- middle managers -- multimedia super corridor status -- Malaysia; Technology -- Management -- Periodicals; 658.4062
• Languages: English
• ISSNs: 0267-5730

Abstract

This article explores six important Knowledge Management (KM) issues identified from previous research and their relations to KM performance outcomes. The analysis is based on the survey data collected from 427 middle managers in 194 Multimedia Super Corridor's Information Technology (IT) companies operating in Malaysia. The multiple regression results indicated that there are some significant associations between the issues of KM and KM performance outcomes. The results have important implications in guiding the IT organisations in understanding how the KM issues can be resolved by implementing KM from the KM performance outcomes perspective.