A method of users' needs assessment. (1st January 2003)

• Record Type: Journal Article
• Authors: Ishii, Kazuyoshi; Ichimura, Takaya
• Is Part Of: International journal of technology management. Volume 25:Number 6/7(2003)
• Page Start: 579
• Page End: 587
• Publication Date: 2003-01-01
• Subjects: users&#39 -- needs assessment -- product development -- stimulus-response model -- product characteristics -- factor analysis; Technology -- Management -- Periodicals; 658.4062
• Languages: English
• ISSNs: 0267-5730

Abstract

This paper presents a method of users' needs assessment in order to estimate future need by the investigation of an existing need through a questionnaire, and presents the results of its application to a colour television set case study. The proposed method is designed on the basis of the "stimulus-response model", "product characteristics" and factor analysis. The results allow us to identify some effective factors of users' needs and important dynamic changes that indicate the trend of the users' needs.