An Online Analytical Processing based predictive system for better process quality in the supply chain network. (6th May 2010)

• Record Type: Journal Article
• Authors: Ho, G.T.S.; Lau, H.C.W.; Chan, T.M.; Tang, C.; , Y.K. Tse
• Is Part Of: International journal of services technology and management. Volume 14:Number 1(2010)
• Page Start: 17
• Page End: 25
• Publication Date: 2010-05-06
• Subjects: intelligent systems -- online analytical processing -- OLAP -- process quality -- supply chain management -- SCM -- neural ensembles strategies -- process operations -- predictive systems -- knowledge acquisition; Service industries -- Management -- Periodicals; Service industries -- Technological innovations -- Periodicals; 658.005
• Languages: English
• ISSNs: 1460-6720

Abstract

Today, enterprises are under pressure to improve process performance while still remaining customer oriented. The problem of workflow and process quality is a very important issue in supply chain management. Successful improvement of the logistics process has to be viewed as one way of making improvements to the integrated supply chain network. This article describes the application of an Online Analytical Processing (OLAP) based neural ensembles strategy to the acquisition of process knowledge during the supply chain operations. It demonstrates the capabilities of the proposed approach to analyse and predict the quality of the finished product under different process operation parameters. The simulation results indicate that the proposed model is generally superior to the traditional approach by providing real-time prediction and better decision support functionality.