Towards standardisation of E-zwich implementation: mapping SWOT analysis to management framework models approach. (21st February 2011)

• Record Type: Journal Article
• Authors: Quansah, Angelina; Andoh-Baidoo, Francis Kofi; Midha, Vishal
• Is Part Of: International journal of services and standards. Volume 6:Number 3/4(2010)
• Page Start: 195
• Page End: 220
• Publication Date: 2011-02-21
• Subjects: interbank payments -- settlement systems -- standardisation -- e-zwich implementation -- management frameworks -- Central Bank of Ghana -- banking -- banks -- financial institutions -- SWOT analysis -- strengths weaknesses opportunities threats -- common payment platforms -- biometric smartcards -- secure payments -- stakeholders -- smart cards -- switch cards -- people process technology -- PPT -- Gesellschaft fur Technische Zusammenarbeit -- GTZ -- German technical cooperation -- Germany -- payment systems -- analysis mapping -- services -- standards; Standardization -- Periodicals; Customer services -- Standards -- Periodicals; 389.605
• Languages: English
• ISSNs: 1740-8849

Abstract

The Central bank of Ghana has recently supervised the implementation of E-zwich, an innovative common payment platform to unify the payment systems of all banks and other financial institutions in the country, and a biometric smartcard for secure payment of goods and services. Despite the several advantages that E-zwich promises, there are challenges that need to be addressed to enable the stakeholders receive the full benefit that the system has to offer. In this paper, we perform SWOT analysis on the implementation of the E-zwich system, and map the findings from the SWOT analysis to PPT and GTZ management frameworks models. The mapping can serve as standards to enhance the successful implementation of such systems.