Spiritual Intelligence on Leadership Effectiveness and Food-hygiene Practices in Public Institutions. (22nd August 2015)

• Record Type: Journal Article
• Authors: Saad, Mazni; See, Toh Poh; Adil, Mohamed Azam Mohamed; Kassim, Normalini Md
• Is Part Of: Procedia--social and behavioral sciences. Volume 201(2015)
• Page Start: 146
• Page End: 155
• Publication Date: 2015-08-22
• Subjects: A holistic view -- leadership effectiveness -- food-hygiene practices -- foodservice performance; Social sciences -- Periodicals; Social sciences -- Congresses; Arts -- Periodicals; Arts -- Congresses; Humanities -- Periodicals; Humanities -- Congresses; 300
• DOI: 10.1016/j.sbspro.2015.08.161
• Languages: English
• ISSNs: 1877-0428

Abstract

Abstract: Holistic View of food service business performance is a rather new phenomenon. Constraints such as a diverse workforce and the high worker turnover have caused subsequent adverse effects on the foodservice performance. The present study suggests an effort through Holistic View of spiritual intelligence (SQ) to address the problem of quality of food served by the food handlers. A total of 210 food handlers from the public institutions in East Malaysia were surveyed. The study used Partial Least Square Structural Equation Modeling (PLS-SEM) to test the model and hypotheses. Implications of the findings, guidelines for future research, and the limitations were also discussed.