Cite
HARVARD Citation
Chang, C. et al. (2007). Service process design and/or redesign by fusing the powers of Design for Six Sigma and Lean. International journal of six sigma and competitive advantage. pp. 171-191. [Online].
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Chang, C. et al. (2007). Service process design and/or redesign by fusing the powers of Design for Six Sigma and Lean. International journal of six sigma and competitive advantage. pp. 171-191. [Online].