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HARVARD Citation
Marimon, F. et al. (2019). Fulfilment of expectations mediating quality and satisfaction: the case of hospital service. Total quality management & business excellence. pp. 201-220. [Online].
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Marimon, F. et al. (2019). Fulfilment of expectations mediating quality and satisfaction: the case of hospital service. Total quality management & business excellence. pp. 201-220. [Online].