Cite
HARVARD Citation
Gaucher, B. et al. (2019). How uncivil customers corrode the relationship between frontline employees and retailers. Journal of retailing and consumer services. pp. 1-10. [Online].
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Gaucher, B. et al. (2019). How uncivil customers corrode the relationship between frontline employees and retailers. Journal of retailing and consumer services. pp. 1-10. [Online].