'Antecedents' and 'postcedents' in relation to satisfaction in Taiwanese business relationships. (4th January 2010)

• Record Type: Journal Article
• Authors: Lee, Tzong-Ru (Jiun-Shen); Svensson, Goran; Mysen, Tore
• Is Part Of: International journal of procurement management. Volume 3:Number 2(2010)
• Page Start: 199
• Page End: 213
• Publication Date: 2010-01-04
• Subjects: Taiwan -- business relationships -- quality -- trust -- commitment -- satisfaction -- coordination -- cooperation -- continuity -- small and medium-sized enterprises -- SMEs -- antecedents -- mediator -- postcedents -- structural relationships -- buyer-supplier relationships; Industrial procurement -- Management -- Periodicals; Industrial procurement -- Electronic information resources -- Periodicals; Business logistics -- Periodicals; 658.7205
• Languages: English
• ISSNs: 1753-8432

Abstract

The research objective is to test whether satisfaction in business relationships may constitute a mediating construct between trust and commitment on the one hand, and coordination, cooperation and continuity expectancy on the other. The structural relationships are summarised in an AMP-model (i.e., antecedents, mediator and postcedents), the sample at that time consisted of attitudes among leading executives in small and medium-sized companies in Taiwan. The tested structural relationships of the AMP-model complement previous theory and research of antecedents and postcedents in relation to satisfaction in business relationships. One contribution is that the empirical findings indicate that satisfaction in studied buyer-supplier relationships may be seen as a mediating construct between antecedents (such as trust and commitment) and postcedents (such as coordination, cooperation and continuity). Research limitations and suggestions for further research are provided.