Injecting usability in m-commerce. (28th November 2005)

• Record Type: Journal Article
• Authors: Chui, Yoon-Ping; Lee, Stephen Siang-Guan; Helander, Martin G.; Chong, Jazmin; , Tangsakul Lawan
• Is Part Of: International journal of product development. Volume 2:Number 4(2005)
• Page Start: 386
• Page End: 410
• Publication Date: 2005-11-28
• Subjects: usability tests -- WAP portals -- m-commerce -- mobile commerce -- mobile communications -- portal design -- small screen display -- handheld devices -- mobile devices -- WAP interface design -- Singapore -- product development -- product design; New products -- Periodicals; Technological innovations -- Periodicals; Research, Industrial -- Periodicals; 658.57505
• Languages: English
• ISSNs: 1477-9056

Abstract

The use of handheld devices such as mobile phones is a rapidly growing phenomenon in m-commerce. However, the small screen display of handheld devices is a real challenge to user interface designers who have to satisfy both the functional and sensory needs of users. This paper presents the results of two usability studies of a telecommunications service provider's WAP portal and offers some usability guidelines for the design of WAP portals.