A KPI model for logistics partners' search and suggestion to create virtual organisations. (1st January 2013)

• Record Type: Journal Article
• Authors: Correia Alves, Omir; Rabelo, Ricardo J.
• Is Part Of: International journal of networking and virtual organisations. Volume 12:Number 2(2013)
• Page Start: 149
• Page End: 177
• Publication Date: 2013-01-01
• Subjects: virtual organisation -- logistics partner selection -- key performance indicator -- KPI -- performance indicators; Computer networks -- Periodicals; Information networks -- Periodicals; Virtual corporations -- Periodicals; Electronic commerce -- Periodicals; Management information systems -- Periodicals; Management -- Data processing -- Periodicals; 004.65
• Languages: English
• ISSNs: 1470-9503

Abstract

This paper presents an exploratory and qualitative work of a novel model for the selection of the most adequate logistics providers to compose virtual organisations. It includes a performance measurement model and a supporting methodology that considers the intrinsic dynamics, autonomy and temporality of virtual organisations, involving both intra and inter-organisational strategic indicators. The model is flexible in terms of both allowing performance indicator weight relaxation and being adapted according to the organisation's governance model. A software prototype was developed and interviews with specialists were carried out to evaluate the model. Results are discussed at the end.