Benchmarking partner selection: introducing the AHP method in the benchmarking process to define best practice partners. (11th November 2005)

• Record Type: Journal Article
• Authors: Razmi, J.; Ghaderi, S.F.; Ahmed, P.K.
• Is Part Of: International journal of management practice. Volume 1:Number 3(2005)
• Page Start: 263
• Page End: 278
• Publication Date: 2005-11-11
• Subjects: benchmarking -- multiattribute decision making -- AHP method -- evaluation -- electric power companies -- analytic hierarchy process -- benchmarking partners; Management -- Periodicals; 658.005
• Languages: English
• ISSNs: 1477-9064

Abstract

This paper illustrates the challenges and problems facing organisations in identifying a partner company to benchmark against. The paper highlights the benchmarking process and the critical role of selecting an appropriate partner(s) for benchmarking, and then proceeds to illuminate a number of conventional techniques that can be used in this process by highlighting their advantages and disadvantages. The paper then elaborates the Analytic Hierarchy Process (AHP) as a highly versatile yet simple to use method in benchmarking partner selection. The paper concludes by illustrating the use of AHP as a case example.