Cite
HARVARD Citation
Duarte, P. et al. (2018). Balancing risk and revenue: cost of quality within the banking industry. International journal of quality & reliability management. 35 (10), pp. 2181-2194. [Online].
This is an interim version of our Electronic Legal Deposit Catalogue-eJournals and eBooks while we continue to recover from a cyber-attack.
Duarte, P. et al. (2018). Balancing risk and revenue: cost of quality within the banking industry. International journal of quality & reliability management. 35 (10), pp. 2181-2194. [Online].