A cross-culture study on older adults' information technology acceptance. (12th September 2011)

• Record Type: Journal Article
• Authors: Wang, Lin; Rau, Pei-Luen Patrick; Salvendy, Gavriel
• Is Part Of: International journal of mobile communications. Volume 9:Number 5(2011)
• Page Start: 421
• Page End: 440
• Publication Date: 2011-09-12
• Subjects: older adults -- IT acceptance -- cultural differences -- needs orientation -- perceived usability -- use interest -- use intention -- self-estimated use frequency -- mobile communications -- information technology -- IT needs -- USA -- Korea -- China -- United States -- technology acceptance -- product design -- culture; Mobile communication systems -- Periodicals; Wireless communication systems -- Periodicals; 384.53
• Languages: English
• ISSNs: 1470-949X

Abstract

This study investigated cultural differences in older adults' information technology needs and its perceived usability. Experiments were conducted in the USA, Korea and China, including 24 American, 23 Korean and 21 Chinese older adults. Main findings include: Chinese and Korean participants exhibited significantly higher degrees of interest, intention and self-estimated frequency of using information technology to connect with others than the US participants; the US participants showed more interest in and intent to use information technology to access information than to connect with others. The results suggest that older adults' cultural backgrounds are important in the design of IT products.