A model of consumer acceptance of mobile payment. (14th January 2008)

• Record Type: Journal Article
• Authors: Chen, Lei-da
• Is Part Of: International journal of mobile communications. Volume 6:Number 1(2008)
• Page Start: 32
• Page End: 52
• Publication Date: 2008-01-14
• Subjects: consumer acceptance -- mobile commerce -- mobile payment -- near field communication -- mobile communications -- m-commerce -- m-payment -- technology acceptance model -- TAM -- innovation diffusion theory -- IDT; Mobile communication systems -- Periodicals; Wireless communication systems -- Periodicals; 384.53
• Languages: English
• ISSNs: 1470-949X

Abstract

One promising area of mobile commerce (m-commerce) that is receiving growing attention globally is mobile payment (m-payment). m-payment refers to making payments using mobile devices. Understanding the determinants of consumer acceptance of m-payment will provide important theoretical contributions to the field and lead to the development of more effective m-payment devices and systems. By expanding the Technology Acceptance Model (TAM) and the Innovation Diffusion Theory (IDT), this study proposes a research model that examines the factors which determine consumer acceptance of m-payment. Significant support for the model was found in the data collected from a survey of 299 potential m-payment users. Implications for practice and suggestions for future research are provided.