A laboratory for industrial research on mass customisation in the footwear industry. (24th July 2006)

• Record Type: Journal Article
• Authors: Redaelli, Claudia; Sorlini, Marzio; Boer, Claudio R.
• Is Part Of: International journal of mass customisation. Volume 1:Number 4(2006)
• Page Start: 492
• Page End: 506
• Publication Date: 2006-07-24
• Subjects: mass customisation -- shoe manufacturing -- Italy -- footwear industry -- footwear market -- experimental pilot plant -- industrial research -- shoe design -- digital foot scanning -- information processing -- human resource management -- HRM -- value chain; Mass customization -- Periodicals; Manufacturing processes -- Automation -- Periodicals; Manufactures -- Technological innovations -- Periodicals; Computer integrated manufacturing systems -- Periodicals; 670.42705
• Languages: English
• ISSNs: 1742-4208

Abstract

This case study describes and analyses an Italian-based laboratory as a state-of-the-art approach to the mass customisation of shoe design and manufacturing. Based in Italy's shoemaking capital, Vigevano, the ITIA-CNR Design & Mass Customisation Laboratory (D&MC Lab) covers the entire spectrum of development and production activities of mass-customised shoes: based on a digital foot scan and an evaluation of customers' wishes, customised shoes are manufactured. The case study covers internal changes required during production, information processing and human resources management, and comments on the need to consistently manage the relationships with other external actors of the value chain for successful mass customisation.