Assessing post-adoption utilisation of an information technology within a supply chain management context. (14th January 2008)

• Record Type: Journal Article
• Authors: Lippert, Susan K.
• Is Part Of: International journal of information technology and management. Volume 7:Number 1(2008)
• Page Start: 36
• Page End: 59
• Publication Date: 2008-01-14
• Subjects: technology adoption -- post-adoption behaviour -- utilisation -- technology acceptance model -- TAM -- structural equation modelling -- SEM -- supply chain awareness -- resistance to change -- technology trust -- willingness to take risks -- supply chain management -- SCM -- information technology -- automotive service parts -- automotive logistics -- automobile industry; Management information systems -- Periodicals; Information technology -- Periodicals; Management -- Data processing -- Periodicals; 658.403805
• Languages: English
• ISSNs: 1461-4111

Abstract

Information Technology (IT) has generated profound effects on Supply Chain Management (SCM) activities related to problem-solving, information sharing, and cost reduction initiatives. The influences of individual-level antecedents on post-adoption utilisation of a specialised IT within an SCM context were examined. Data were collected from 272 first-tier supply chain members of the second largest US automotive service-parts logistics operation using a new supply chain technology. Twelve hypotheses were tested through a structural equation model. The results suggest that in supply chains where usage is mandated, individual-level determinants can increase utilisation. Study implications and suggestions for future research are discussed.