A decision methodology for customising software products. (17th December 2012)

• Record Type: Journal Article
• Authors: Basoglu, Nuri; Daim, Tugrul U.; Sofuoglu, Ece
• Is Part Of: International journal of industrial and systems engineering. Volume 4:Number 5(2009)
• Page Start: 554
• Page End: 576
• Publication Date: 2012-12-17
• Subjects: software development -- TAM -- technology acceptance model -- means–end chain theory -- software customisation -- co–development -- collaborative development -- collaboration -- customer involvement -- modelling -- theory of reasoned action -- TRA -- theory of planned behaviour -- TPB -- product development; Systems engineering -- Periodicals; Industrial engineering -- Periodicals; 620.001171
• Languages: English
• ISSNs: 1748-5037

Abstract

Improving the product development processes is critical in the competitive business environment, where customers are the main focus. Codevelopment of products have been gaining importance. The objective of this paper to understand and characterise potential users of a software product through a collaborative process. During this product conceptualisation stage, the customer ideas are captured through a survey questionnaire. A new theory of Technologies, Attributes, Consequences, Values, Attitude and Satisfaction (TACVAS) is generated though Technology Adoption Model (TAM), Theory of Reasoned Action (TRA), Theory of Planned Behaviour (TPB) and Means–end Chain models.