A study of satisfaction in blended learning for small and medium enterprises. (25th February 2005)

• Record Type: Journal Article
• Authors: Lai, Sun-Quae; Lee, Chia-Ling; Yeh, Ying-Jung; Ho, Chin-Tsang
• Is Part Of: International journal of innovation and learning. Volume 2:Number 3(2005)
• Page Start: 319
• Page End: 334
• Publication Date: 2005-02-25
• Subjects: blended learning -- technology-mediated learning -- learning behaviour -- innovation -- learner satisfaction -- SMEs -- technology quality -- learning technology; Knowledge management -- Periodicals; Learning -- Periodicals; Diffusion of innovations -- Periodicals; 006.33
• Languages: English
• ISSNs: 1471-8197

Abstract

Technology-mediated distance learning has become a commercial trend. Blended learning is a form of technology-mediated learning and improves the learning outcome through an alternation of actual courses and internet courses. Currently, blended learning is the innovative kind among all kinds of training courses. Through actual data collected from "e-Human Resources Training Project", this study examines the effect of learning behaviour and technology quality on learning satisfaction towards a blended learning course among employees in small and medium enterprises. Furthermore, the mediating effect of technology characteristics on a learner's satisfaction is also explored in this research.