Exploring how security features affect the use of electronic health records. (17th May 2010)

• Record Type: Journal Article
• Authors: Hewitt, Barbara
• Is Part Of: International journal of healthcare technology and management. Volume 11:Number 1/2(2010)
• Page Start: 31
• Page End: 49
• Publication Date: 2010-05-17
• Subjects: EHRs -- electronic health records -- hybrid TAM -- technology acceptance model -- IDT -- innovation diffusion theory -- e-health -- electronic healthcare -- security measures -- biometrics -- authentication -- multiple access features -- single sign-on -- partial least squares -- PLS -- healthcare technology -- electronic medical records; Medical technology -- Periodicals; Medical technology -- Management -- Periodicals; 610.28
• Languages: English
• ISSNs: 1368-2156

Abstract

While individuals in most organisations routinely use computers to conduct business, few healthcare organisations have Electronic Health Record Systems (EHRS). Healthcare organisations face many obstacles and challenges when implementing EHRS including healthcare staff and physician resistance, security issues, and costs. While previous studies explored physician and healthcare organisation adoption issues, this study uses Smart PLS to explores why staff members resist EHR usage using a hybrid Technology Acceptance Model (TAM). It examines whether security measures including biometrics for authentication purposes, multiple access features provided to healthcare provider, and use of Single Sign-On (SSO) systems influences these individual's attitude toward EHRS.