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HARVARD Citation
Hsu, C. et al. (2012). A case study of using 7S framework to improve business process for call centre reforming. International journal of enterprise network management. pp. 17-32. [Online].
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Hsu, C. et al. (2012). A case study of using 7S framework to improve business process for call centre reforming. International journal of enterprise network management. pp. 17-32. [Online].