Cite
HARVARD Citation
Fornell, C. et al. (2016). Stock Returns on Customer Satisfaction Do Beat the Market: Gauging the Effect of a Marketing Intangible. Journal of marketing. pp. 92-107. [Online].
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Fornell, C. et al. (2016). Stock Returns on Customer Satisfaction Do Beat the Market: Gauging the Effect of a Marketing Intangible. Journal of marketing. pp. 92-107. [Online].