Cite
HARVARD Citation
Packard, G. et al. (2018). (I'm) Happy to Help (You): The Impact of Personal Pronoun Use in Customer–Firm Interactions. JMR, Journal of marketing research. pp. 541-555. [Online].
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Packard, G. et al. (2018). (I'm) Happy to Help (You): The Impact of Personal Pronoun Use in Customer–Firm Interactions. JMR, Journal of marketing research. pp. 541-555. [Online].