A comparative study on e-banking services between China and USA. (14th August 2009)

• Record Type: Journal Article
• Authors: Yang, Jiaqin; Cheng, Li; Luo, Xia
• Is Part Of: International journal of electronic finance. Volume 3:Number 3(2009)
• Page Start: 235
• Page End: 252
• Publication Date: 2009-08-14
• Subjects: e-banking -- electronic finance -- comparative study -- consumer behaviour -- empirical study -- e-finance -- banking services -- financial services -- electronic banking -- online banking -- China -- USA -- United States -- internet banking; Financial services industry -- Computer networks -- Periodicals; Electronic commerce -- Periodicals; 332.178
• Languages: English
• ISSNs: 1746-0069

Abstract

This paper describes a comparative study about the issues in the current e-banking services among the young consumers between two nations: China vs. USA. As the attitude and usage of young consumers will be a good indicator for the trend of e-banking service in the future, and different cultures and traditions will play a role in the development of e-banking industry among different nations, this comparative study provides insightful guidelines for the development of e-banking industry in both nations and worldwide. Managerial implications are discussed with suggestions for future research.