Greening logistics by introducing process management– a viable tool for freight transport companies going green. Issue 3 (3rd July 2018)

• Record Type: Journal Article
• Authors: Navarro, Priscilla; Cronemyr, Peter; Huge-Brodin, Maria
• Is Part Of: Supply chain forum. Volume 19:Issue 3(2018)
• Page Start: 204
• Page End: 218
• Publication Date: 2018-07-03
• Subjects: Green logistics -- freight transport -- process management -- environmental sustainability; Business logistics -- Periodicals; 658.7
• DOI: 10.1080/16258312.2018.1486141
• Languages: English
• ISSNs: 1625-8312

Abstract

ABSTRACT: While the usage of process management within the freight transport industry is unknown and presumed low, it has been used within other sectors as an efficient approach for dealing with and fulfilling customer demands as well as environmental requirements. The purpose of this paper is to investigate how process management can enhance a customer focused greening in the transport and logistics sector. We present a literature review of the intersections of process management, freight transport and environmental sustainability. Furthermore, we conducted a case study of how two environmentally ambitious Swedish freight transport companies use process management to enhance environmental sustainability. We found that environmentally ambitious freight transport companies do not proactively use process management, and that workshops with topical experts and practitioners can be a way for introducing process management to enhance environmental sustainability in such companies.