Development of an evaluation system of personal e-business competency and maturity levels. (9th November 2004)

• Record Type: Journal Article
• Authors: Yoon, Chui Young; Leem, Choon Seong
• Is Part Of: International journal of electronic business. Volume 2:Number 4(2004)
• Page Start: 404
• Page End: 437
• Publication Date: 2004-11-09
• Subjects: e-business -- electronic business -- personal competency -- maturity model -- case study -- maturity levels -- competency evaluation -- maturity evaluation; Electronic commerce -- Periodicals; 658.05467805
• Languages: English
• ISSNs: 1470-6067

Abstract

An evaluation system of personal e-business competency, (ESPEC), was developed to evaluate individual e-business competency and maturity levels in enterprises of the e-business environment. ESPEC measures the requirements of e-business knowledge, skills, and mindset with evaluation indices of personal e-business maturity. The indices are customised to not only four types of business departments – strategy planning, development/ maintenance, business applications, and consulting/education – but also to three levels of business position: top manager, middle manager, and worker. Also, a maturity model of personal e-business competency is defined for interpretation of the evaluation results. The construct of the evaluation model was verified for validity and reliability by a factor analysis and reliability analysis through a pilot test. The system was applied to an assessment of actual human resources, 124 workers in an enterprise, to testify to its practical value. The case evaluation procedures include a series of questionnaires, written tests and application tests.