SYRMA: a tool for a system approach to risk management in mission critical systems. (1st January 2013)

• Record Type: Journal Article
• Authors: Bernardini, Gionni; Paganelli, Federica; Manetti, Mauro; Fantechi, Alessandro; Iadanza, Ernesto
• Is Part Of: International journal of business information systems. Volume 13:Number 1(2013)
• Page Start: 21
• Page End: 44
• Publication Date: 2013-01-01
• Subjects: risk management -- mission critical systems -- clinical governance -- system approach -- risk intelligence -- risk assessment -- risk monitoring -- incident reporting -- risk incident -- clinical risk management -- healthcare information system; Information storage and retrieval systems -- Business -- Periodicals; Business -- Data processing -- Periodicals; Management information systems -- Periodicals; System design -- Periodicals; System analysis -- Periodicals; 651.8
• Languages: English
• ISSNs: 1746-0972

Abstract

Managing risks and taking steps to reduce risks at acceptable level are considered as strategic objectives for organisations in almost any application domain. It is widely recognised that a system-oriented approach is needed to effectively manage risks in complex and mission critical systems. Well-known standard approaches to risk management exist and some frameworks and best practices have reached a high level of completeness and suitability in the different possible application scenarios. Nonetheless, we realised that poor support is offered towards the adoption of system-oriented approaches to risk management. This paper proposes a web-based application, named systemic risk management (SYRMA), to effectively support a system approach to risk management, especially in the case of complex and mission critical systems. SYRMA is based on a conceptual model that identifies main entities in risk management and their relations with resources of the target organisation. Identified relationships among model entities facilitate the provision of a synoptic overview of incidents, possible risks and risk-related information. Finally, we describe how SYRMA has been implemented as a prototype for the healthcare sector.