IS development/IT operations alignment in system development projects: a multi-method research. (1st January 2012)

• Record Type: Journal Article
• Authors: Iden, Jon; Tessem, Bjørnar; Paivarinta, Tero
• Is Part Of: International journal of business information systems. Volume 11:Number 3(2012)
• Page Start: 343
• Page End: 359
• Publication Date: 2012-01-01
• Subjects: IS development -- IT operations -- system development project -- alignment -- multi-method -- focus group -- case study -- Delphi study -- IT governance; Information storage and retrieval systems -- Business -- Periodicals; Business -- Data processing -- Periodicals; Management information systems -- Periodicals; System design -- Periodicals; System analysis -- Periodicals; 651.8
• Languages: English
• ISSNs: 1746-0972

Abstract

The purpose of this paper is to explore IS development/IT operations alignment in system development projects. The paper triangulates data from four independent studies in order to explore how the two domains are aligned in today's system development projects. The paper concludes that the two domains are unsatisfactorily aligned: communication and information flow is not efficient, plans and activities are not well-connected, and they do not have a close working relationship. Our findings suggest that improving IS development/IT operations alignment must be a priority for IT managers, and we offer suggestions for focal issues. This study shed light on a new aspect of IT governance and alignment challenges, and provides researchers with data and perspectives for further research.