Decision support: a matter of information supply and demand. (10th June 2016)

• Record Type: Journal Article
• Authors: Daly, Mary
• Is Part Of: Journal of decision systems. Volume 25(2016)Supplement 1
• Page Start: 216
• Page End: 227
• Publication Date: 2016-06-10
• Subjects: DSS -- BI -- decision maker -- cognitive -- decision support; Decision support systems -- Periodicals; Management information systems -- Periodicals; Information resources management -- Periodicals; Information storage and retrieval systems -- Periodicals; Management -- Communication systems -- Periodicals; Decision support systems; Information resources management; Information storage and retrieval systems; Management -- Communication systems; Management information systems; Periodicals; 658.40305
• DOI: 10.1080/12460125.2016.1187423
• Languages: English
• ISSNs: 1246-0125

Abstract

Abstract: The organisational decision making environment is complex and decision makers must deal with uncertainty and ambiguity on a continuous basis. Managing and handling decision problems and implementing a solution requires an understanding of the complexity of the decision domain to the point where the problem and its complexity as well as the requirement for supporting decision makers, can be described. This papers presents a synthesis of the ideal of what information supply should be and the information demand that decision makers require. A model is presented which links management decision making information demand and information supply. The model facilitates a more refined perception of the decision making landscape of an organisation, and a corresponding definitive avenue for the development of decision support dedicated to the different levels that have been revealed by the application of a cognitive representation model.