Cite
HARVARD Citation
Yen, Y. (2014). A comparison of quality satisfaction between transactional and relational customers in e-commerce. TQM journal. 26 (6), pp. 577-593. [Online].
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Yen, Y. (2014). A comparison of quality satisfaction between transactional and relational customers in e-commerce. TQM journal. 26 (6), pp. 577-593. [Online].