Cite
HARVARD Citation
Ponsignon, F. et al. (2015). Healthcare experience quality: an empirical exploration using content analysis techniques. Journal of service management. 26 (3), pp. 460-485. [Online].
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Ponsignon, F. et al. (2015). Healthcare experience quality: an empirical exploration using content analysis techniques. Journal of service management. 26 (3), pp. 460-485. [Online].