Enablers of supply chain integration: Interpersonal and interorganizational relationship perspectives. Issue 4 (9th May 2016)

• Record Type: Journal Article
• Authors: Wang, Bill; Childerhouse, Paul; Kang, Yuanfei; Huo, Baofeng; Mathrani, Sanjay
• Is Part Of: Industrial management & data systems. Volume 116:Issue 4(2016)
• Page Start: 838
• Page End: 855
• Publication Date: 2016-05-09
• Subjects: Supply chain integration -- Interorganizational relationship -- Interpersonal relationship; Industrial management -- Periodicals; Electronic data processing -- Periodicals; Business -- Periodicals; Industrial management -- Great Britain -- Periodicals; 658.05
• DOI: 10.1108/IMDS-09-2015-0403
• Languages: English
• ISSNs: 0263-5577

Abstract

Abstract : Purpose: – Previous research on supply chain integration (SCI) enablers has primarily focussed on interorganizational relationships, the purpose of this paper is to broaden the discussion to include interpersonal relationships (IPRs). Design/methodology/approach: – Based on a comprehensive literature review, a series of propositions are postulated and synthesized into a conceptual model of how IPRs maintain and enable SCI, which is decomposed into strategic alliance, information sharing, and process coordination. Findings: – The authors find that IPRs including personal affection, communication, and credibility, have a positive influence on SCI, and these links are mediated by interorganizational relationships including trust, commitment, and power. Originality/value: – The framework developed in this study provides new insights into the role of interpersonal networks in interorganizational relationships, which lead to SCI.