Assessing global supply chains: perspectives on performance measures across leading countries. (1st January 2012)

• Record Type: Journal Article
• Authors: Lee, Jooh; Roh, James Jungbae
• Is Part Of: International journal of business excellence. Volume 5:Number 5(2012)
• Page Start: 554
• Page End: 574
• Publication Date: 2012-01-01
• Subjects: performance measure -- international comparison -- ANOVA; Reengineering (Management) -- Periodicals; Benchmarking (Management) -- Periodicals; Performance -- Management -- Periodicals; 658.401305
• Languages: English
• ISSNs: 1756-0047

Abstract

Contingency theory suggests that each performance measure carries different emphases and is subject to contextual factors. Although useful, comparative measures of firm performance are fraught with difficulties in comparison mainly for two reasons: different measures carry dissimilar emphasis, and disparate national financial and business practices can exert innate bearings in the measures. Finding a context-invariant performance measure serves as a platform to conduct global supply chain performance comparison studies. Basing on longitudinal 2, 400 international observations, this study explores if there exists significant difference among commonly employed performance measures across major countries and proposes context-invariant measures. While the results confirm the previous studies that accounting- and market-based performance indicators show different emphases among countries and country groups, this study finds sustained growth rate, growth rate in sales, and composite performance scores invariant of locus.