Cite
HARVARD Citation
Park, J. et al. (2015). The role of listening in e-contact center customer relationship management. Journal of services marketing. 29 (1), pp. 49-58. [Online].
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Park, J. et al. (2015). The role of listening in e-contact center customer relationship management. Journal of services marketing. 29 (1), pp. 49-58. [Online].