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Lan, S. et al. (2016). A customer satisfaction evaluation model for logistics services using fuzzy analytic hierarchy process. Industrial management & data systems. 116 (5), pp. 1024-1042. [Online].
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Lan, S. et al. (2016). A customer satisfaction evaluation model for logistics services using fuzzy analytic hierarchy process. Industrial management & data systems. 116 (5), pp. 1024-1042. [Online].