Comparisons of Human-Human Trust with Other Forms of Human-Technology Trust. (September 2017)

• Record Type: Journal Article
• Authors: Kessler, T.; Stowers, K.; Brill, J.C.; Hancock, P.A.
• Is Part Of: Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Volume 61:Part 1(2017)
• Page Start: 1303
• Page End: 1307
• Publication Date: 2017-09
• Subjects: Human engineering -- Congresses; 620.8205
• DOI: 10.1177/1541931213601808
• Languages: English
• ISSNs: 1541-9312

Abstract

We explore the applications of our conceptualization of human-robot trust and human-automation trust, and develop a theoretical model for wider human-human trust. The exploration of similarities and differences between trust in robots and general automation aid in the establishment of our foundation for this comprehensive model of interpersonal trust. Our proposed model is described and its implications for research, design, and applications in applied behavioral research are adumbrated.