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HARVARD Citation
Klingner, S. et al. (2015). Service productivity in different industries – an empirical investigation. Benchmarking. 22 (2), pp. 238-253. [Online].
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Klingner, S. et al. (2015). Service productivity in different industries – an empirical investigation. Benchmarking. 22 (2), pp. 238-253. [Online].