Cite
HARVARD Citation
Quinones, C. et al. (2016). Cross-cultural comparison of Spanish and British "service-with-a-smile" outcomes. Journal of managerial psychology. 31 (5), pp. 960-975. [Online].
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Quinones, C. et al. (2016). Cross-cultural comparison of Spanish and British "service-with-a-smile" outcomes. Journal of managerial psychology. 31 (5), pp. 960-975. [Online].