Hospital Nurses' Work Activity in a Technology-Rich Environment: A Triangulated Quality Improvement Assessment. Issue 3 (July 2017)

• Record Type: Journal Article
• Authors: Higgins, Linda W.; Shovel, Judith A.; Bilderback, Andrew L.; Lorenz, Holly L.; Martin, Susan C.; Rogers, Debra J.; Minnier, Tamra E.
• Is Part Of: Journal of nursing care quality. Volume 32:Issue 3(2017)
• Publication Date: 2017-07
• Subjects: electronic health record -- nurses' work -- nursing time -- patient satisfaction -- technology -- workflow; Nursing -- Standards -- Periodicals; Nursing audit -- Periodicals; Health facilities -- Safety measures -- Periodicals; Nurse administrators -- Periodicals; 610.73
• DOI: 10.1097/NCQ.0000000000000237
• Languages: English
• ISSNs: 1057-3631

Abstract

Abstract : The aim of this project was to describe hospital nurses' work activity through observations, nurses' perceptions of time spent on tasks, and electronic health record time stamps. Nurses' attitudes toward technology and patients' perceptions and satisfaction with nurses' time at the bedside were also examined. Activities most frequently observed included documenting in and reviewing the electronic health record. Nurses' perceptions of time differed significantly from observations, and most patients rated their satisfaction with nursing time as excellent or good. Abstract : Supplemental Digital Content is Available in the Text.