Cancellation of Elective Cases in a Recently Opened, Tertiary/Quaternary-Level Hospital in the Middle East. (July 2017)

• Record Type: Journal Article
• Authors: Morris, Amanda J.; McAvoy, James; Dweik, Dana; Ferrigno, Massimo; Macario, Alex; Haisjackl, Markus
• Is Part Of: Anesthesia & analgesia. Volume 125:Number 1(2017)
• Publication Date: 2017-07
• Subjects: Anesthesiology -- Periodicals; Anesthesia; Anesthesiology; Analgesia; Analgesics; Anesthesiology -- Periodicals; 617.9605
• DOI: 10.1213/ANE.0000000000002104
• Languages: English
• ISSNs: 0003-2999

Abstract

Abstract : Case cancellations have a negative financial impact due to revenue loss and the potential costs of underutilized time. The goals of this study at a recently opened hospital in the Middle East were to measure the cancellation rates for elective surgical or endoscopic cases and to identify the reasons for cancellation. During the 1-month study period, 170 (22.4%) of the 760 scheduled cases were cancelled. Cultural norms and patient no-shows on the day of surgery accounted for the majority of case cancellations. Understanding local factors on hospital functions may be vital for organizations expanding into new geographic areas.