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HARVARD Citation
Mirghafori, S. et al. (2016). Banking service quality management using fuzzy FMEA (a case study: Central Melli Bank of Rafsanjan). International journal of quality and innovation. pp. 1-16. [Online].
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Mirghafori, S. et al. (2016). Banking service quality management using fuzzy FMEA (a case study: Central Melli Bank of Rafsanjan). International journal of quality and innovation. pp. 1-16. [Online].