A semantic model for electronic government and its enforcement in the Province of Misiones, Argentina. (2016)

• Record Type: Journal Article
• Authors: Brys, Carlos Roberto; Aldana-Montes, José F.
• Is Part Of: Electronic government. Volume 12:Number 4(2016)
• Page Start: 337
• Page End: 356
• Publication Date: 2016
• Subjects: web of data -- e-government ontology -- public administration -- semantic web -- linked data -- open government data -- automatic data extraction -- electronic government -- Argentina -- mobile technologies -- public service information -- information retrieval; Internet in public administration -- Periodicals; 352.380285467805
• Languages: English
• ISSNs: 1740-7494

Abstract

Governments tend not to share public service information between departments. Rather, information related to a given department remains within it, and so citizens must request the information they need from each individually. Thus, locating a service provided by the government, or related information, is a time-consuming task for the interested party. To meet these citizens' demands, the service agencies must collect and organise a lot of information from various sources and formats. In this paper, we present a conceptual representation of the organisational units of the government viewed as entities of a semantic model. Generic electronic government ontology (EGO) is presented, designed under linked open data principles. This technology has been used in a real-life scenario with mobile technologies, to provide citizens with a comprehensive way of finding all the information they need and which in turn will help them in their dealings with government departments.