Cite
HARVARD Citation
Chan, K. et al. (n.d.). Do Employee Citizenship Behaviors Lead to Customer Citizenship Behaviors? The Roles of Dual Identification and Service Climate. Journal of service research. pp. 259-274. [Online].
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Chan, K. et al. (n.d.). Do Employee Citizenship Behaviors Lead to Customer Citizenship Behaviors? The Roles of Dual Identification and Service Climate. Journal of service research. pp. 259-274. [Online].