The librarian's guide to homelessness: An empathy-driven approach to solving problems, preventing conflict, and serving everyone, Ryan J. Dowd, Chicago, IL, ALA Editions, 2018, 248pp., US57.00 (soft cover), ISBN 978-0-8389-1626-1: The librarian's guide to homelessness: An empathy-driven approach to solving problems, preventing conflict, and serving everyone, Ryan J. Dowd, Chicago, IL, ALA Editions, 2018, 248pp., US57.00 (soft cover), ISBN 978-0-8389-1626-1. Issue 3 (3rd July 2018) - Reid-Smith, Edward