User experience dimensions in product design: a consolidation of what academic researchers know and what design practitioners do. (2015)

• Record Type: Journal Article
• Authors: Bongard–Blanchy, Kerstin; Bouchard, Carole; Bonnardel, Nathalie; Lockner, Damien; Aoussat, Améziane
• Is Part Of: Journal of design research. Volume 13:Number 2(2015)
• Page Start: 107
• Page End: 124
• Publication Date: 2015
• Subjects: user experience -- product design -- design theory -- design practice -- design dimensions -- design research -- situational use context -- product behaviour -- human sensory states -- product character -- user perceptions -- social use context; Design -- Human factors -- Periodicals; Design -- Methodology -- Periodicals; Design, Industrial -- Periodicals; 745.405
• Languages: English
• ISSNs: 1748-3050

Abstract

Product design is more than form–giving. This paper gathers design dimensions from academic research and consolidates them with those handled by product designers. The dimensions are extracted from various theoretical models on experience design. To analyse dimensions in product designers' concepts, lexical techniques are employed to obtain keywords that are then classed into design dimensions. We see a good fit between theory and practice. Practice is more precise on dimensions like situational use context and product behaviour. Theory addresses human sensory states, product character as perceived by the user and social use context - dimensions that were missing in the designers- concepts. A compiled dimensions list shows gaps in current design theory and can be a useful tool for design practitioners.